The On Deck Customer Success Fellowship [ODCS] is a selected community and brain trust of world-class CS experts in SaaS. This upcoming cohort of the fellowship program is a highly curated group of 100 selected fellows who come together to workshop challenging CS business management topics and learn best practices with industry experts.

Sample of 50 Members who are part of the ODCS community

Note On Deck takes confidentiality seriously. The following fellows have given their permission to share their involvement:

  1. Sr. Director of CS at Braze
  2. VP of CX, BugCrowd, formerly Sr. Director at SAP
  3. Director of CS at Microsoft
  4. Head of CS at Airtable
  5. Sr. Executive, Enterprise CS, Box
  6. Director of CS at Fivetran
  7. Director of CS Solutions at Google Cloud
  8. Sr. Leader of CS at Hubspot
  9. SVP Customer Success at BirchStreet Systems
  10. Manager of Enterprise CS at Zoom
  11. Director of CS at FlatironHealth
  12. CSM at Slack
  13. Vice President of CS at Outreach
  14. Head of CS at Smartsheet